We're Hiring

Build AI That People
Actually Use

Ping AI is the AI you text. No app, no login — just instant intelligence in your messages. Join us and build technology that reaches people where they already are.

🌎 Fully remote
💰 Competitive comp
🚀 Move fast, build fast
🧠 Real AI problems
Open Roles
Current Openings
9 open positions
Engineering
Senior AI / ML Engineer
🌎 Remote ⏱ Full-time
$160K – $210K
+

You'll own the intelligence layer of Ping AI — the models, prompts, and pipelines that transform a user's text message into a useful, delightful response in under a second. You'll work across LLM fine-tuning, real-time inference, multimodal vision (for MMS), and tool use (flight data, weather APIs, news feeds).

What we're looking for

  • 5+ years of ML engineering experience with LLMs in production
  • Strong Python — NumPy, PyTorch or JAX, Transformers
  • Experience with prompt engineering, RLHF, or fine-tuning workflows
  • Comfort working in fast-moving, low-process startup environments
  • Bonus: experience with real-time streaming inference or edge deployment

Apply — Senior AI / ML Engineer

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Engineering
Senior Backend Engineer (Python)
🌎 Remote ⏱ Full-time
$140K – $185K
+

Own the API layer that handles millions of inbound SMS messages, dispatches them to AI, and fires back responses in real time. You'll work across the Flask application, PostgreSQL schema, APScheduler jobs, and third-party integrations (SignalWire, FlightAware, NOAA, xAI).

What we're looking for

  • 4+ years of Python backend experience (Flask or FastAPI preferred)
  • Deep PostgreSQL fluency — schema design, query optimization, migrations
  • Experience building and operating webhook-driven systems
  • Comfort with APScheduler, Celery, or similar task scheduling
  • Bonus: SMS platform APIs (Twilio, SignalWire) or aviation data experience

Apply — Senior Backend Engineer (Python)

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We'll review your application and reach out within 5–7 business days.

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Engineering
Full-Stack Engineer
🌎 Remote ⏱ Full-time
$130K – $170K
+

Build the web products that make our data compelling — the Conflict Tool intelligence dashboard, Cinema Mode's live globe and webcam feeds, the flight tracker tool, and new surfaces we haven't shipped yet. You'll own the full stack from API to UI.

What we're looking for

  • 3+ years full-stack experience — React (or equivalent) + Python/Node backend
  • Strong JavaScript/TypeScript and CSS — you care about how things look and feel
  • Experience with real-time data (WebSockets, SSE, or polling architectures)
  • Familiarity with mapping libraries (Leaflet, Mapbox, Globe.GL) is a huge plus
  • Comfortable shipping fast and iterating based on usage data

Apply — Full-Stack Engineer

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We'll review your application and reach out within 5–7 business days.

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Engineering
iOS Engineer
🌎 Remote ⏱ Full-time
$140K – $175K
+

Explore what Ping AI looks like as a native iOS experience — widgets, Siri shortcuts, push notifications, and deep iOS integration. This role is part product exploration, part engineering execution. You'll define what the native layer should do and build it.

What we're looking for

  • 4+ years iOS development — Swift and SwiftUI required
  • Experience with iOS messaging frameworks, notifications, and background tasks
  • Strong sense of iOS product quality and Apple HIG principles
  • Comfortable working across the stack to integrate with a Python backend
  • Bonus: experience with WidgetKit or Siri App Intents

Apply — iOS Engineer

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We'll review your application and reach out within 5–7 business days.

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Growth
Head of Growth
🌎 Remote ⏱ Full-time
$120K – $165K
+

Our first dedicated growth hire. You'll own every acquisition channel — SEO, content, paid, referral, and partnerships — and define what "growth" means at an AI company that acquires users through SMS. You'll have budget, competitive comp, and full ownership of results.

What we're looking for

  • 5+ years in growth marketing at a B2C SaaS or consumer tech company
  • Demonstrated track record of scaling organic and paid channels
  • Analytical — comfortable in SQL, GA4, and building your own attribution models
  • Experience with SEO and content-led growth at the 0→1 stage
  • Bonus: experience growing SMS or messaging-first products

Apply — Head of Growth

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We'll review your application and reach out within 5–7 business days.

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Content
Technical Writer
🌎 Remote ⏱ Full-time
$90K – $120K
+

Create the docs, guides, and help content that make Ping AI effortless to use. You'll document our growing command set, write onboarding sequences, explain OSINT dashboards to non-experts, and help users discover features they didn't know existed — all through clear, precise writing.

What we're looking for

  • 3+ years technical writing experience at a SaaS or developer tools company
  • Ability to explain complex systems (AI, APIs, SMS protocols) to everyday users
  • Experience writing for multiple audiences — developers, consumers, enterprise users
  • Comfortable working directly with engineers to document new features as they ship
  • Bonus: experience with markdown, docs-as-code workflows, or Notion/GitBook

Apply — Technical Writer

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Operations
Customer Experience Lead
🌎 Remote ⏱ Full-time
$80K – $115K
+

First CS hire. You'll handle subscriber support (mostly via email and — fittingly — SMS), build onboarding flows that reduce churn, and serve as the voice of our users with the product team. You'll talk to more customers than anyone else in the company.

What we're looking for

  • 3+ years in customer success or support at a SaaS company
  • Exceptional written communication — you can explain tech to non-technical people
  • Data-driven — you track churn signals and retention metrics proactively
  • Experience building help docs, onboarding sequences, or drip campaigns
  • Bonus: experience at a consumer subscription or messaging product

Apply — Customer Experience Lead

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We'll review your application and reach out within 5–7 business days.

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Engineering
DevOps / Platform Engineer
🌎 Remote ⏱ Full-time
$150K – $190K
+

Build the infrastructure that powers an always-on AI SMS platform. We're moving fast and need someone who can harden our deployment pipeline, implement observability, and make our system production-grade as we scale from thousands to millions of users.

What we're looking for

  • 5+ years in DevOps/SRE/platform engineering roles
  • Strong AWS or GCP experience — EC2/ECS/Lambda or Cloud Run
  • Experience with container orchestration (Kubernetes or ECS)
  • Observability stack ownership — Datadog, Grafana, Prometheus, or similar
  • Bonus: experience with SMS infrastructure or telco-adjacent systems

Apply — DevOps / Platform Engineer

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We'll review your application and reach out within 5–7 business days.

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Marketing
Freelance Marketing Manager
🌎 Remote ⏱ Part-time / Freelance 💰 $500/mo
$500/mo
+

We're looking for a scrappy, creative marketing manager to help grow Ping AI's user base. You'll own our social presence, write compelling content, run targeted campaigns, and experiment with growth tactics for a product people actually love using every day. Flexible hours, fully remote — this is a great fit for a freelancer who wants a consistent client with room to grow.

What we're looking for

  • Proven track record managing social media and content for a consumer app or startup
  • Strong writing skills — you can make technical products sound approachable and exciting
  • Experience running paid social ads (Meta, TikTok, or X) on modest budgets
  • Self-starter who can propose a plan, execute it, and report results — minimal hand-holding
  • Bonus: experience marketing AI products, SMS platforms, or subscription apps

Apply — Freelance Marketing Manager

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We'll review your application and reach out within 5–7 business days.

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What makes this place different
📱

Real Product, Real Users

We're not a demo or a prototype. Thousands of people text Ping AI every day to get answers, track flights, and monitor the world. Your work ships to real users immediately.

🧠

Hard AI Problems

Fitting intelligent, contextual responses into 160-character constraints is a real engineering challenge. We work on prompt design, context windows, persona memory, and multi-turn conversation — at scale.

🌍

Fully Remote

We're a distributed team that cares about output, not office hours. Work from wherever you do your best thinking. We do async-first communication and document everything.

Move Fast

No long planning cycles. No approval chains. You identify a problem, propose a fix, and ship it. We iterate quickly based on real user behavior, not committee decisions.

💰

Competitive Comp

We're early. That means real upside and competitive comp. We're growing quickly and building technology that reaches people on every phone network, without requiring an app download.

🔍

Global Intelligence

The Conflict Tool monitors 59 live data feeds — earthquakes, military movements, cybersecurity events, vessel tracking, and more. It's some of the most interesting data engineering work in the industry.